Criddle Computer Care

Trusted Local IT Support in Crawley

Computer & Laptop Repair in Crawley

Fast, affordable computer and laptop repair from a trusted local engineer with over 8 years’ experience. Same-day remote support and on-site visits across Crawley and West Sussex.

Bradley Criddle - Criddle Computer Care
πŸ• 8+ Years’ Experience
πŸ›‘ 28-Day Warranty
⭐ 5-Star Google Reviews
πŸ‘₯ No Fix – No Fee
🏠 Home & Business

Our Services

Computer Repair & IT Support You Can Trust

From quick fixes to complete setups, we handle all your tech needs across Crawley and the surrounding areas.

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Computer & PC Repair

Hardware and software repairs for desktops and PCs. Whether it’s a blue screen, a failing hard drive, or a computer that won’t start, we’ll diagnose the problem and get you back up and running quickly.

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Laptop Repair

Screen replacements, keyboard repairs, battery issues, overheating, and more. We work on all makes and models with fast turnaround times and genuine replacement parts wherever possible.

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Business IT Support

Flexible, pay-as-you-go IT support for small businesses and sole traders. No managed service contracts or monthly retainers β€” just reliable, professional help when you need it, at an hourly rate you can afford.

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About Us

Your Local IT Expert in Crawley

Criddle Computer Care is run by Bradley Criddle, a hands-on IT engineer with over 8 years’ experience helping homes and businesses with their technology. Based in Crawley, we provide reliable, jargon-free computer repair, laptop repair, and IT support across West Sussex β€” including Horsham, East Grinstead, Horley, Haywards Heath, and the surrounding areas.

Whether you need a quick remote fix or someone to come out and sort a hardware problem in person, you’ll deal directly with Bradley every time. No call centres, no ticket queues β€” just honest, personal service from someone who genuinely cares about getting your tech working properly.

βœ“ Remote and on-site support available
βœ“ 100% positive seller feedback on eBay
βœ“ All work backed by a 28-day warranty
βœ“ No jargon β€” plain-English advice you can trust

Why Choose Us

Pay-As-You-Go IT Support β€” No Retainers, No Contracts

Most IT support companies in Crawley want to lock you into expensive monthly contracts starting at Β£500 or more. That’s great if you’re a large business, but if you’re a home user or a small business that just needs occasional help, you end up paying for support you don’t use.

We do things differently. Our straightforward hourly rates mean you only ever pay for the time you actually need. Remote diagnostics start from just Β£29.99 per hour, and on-site visits across Crawley and West Sussex are Β£49.99 per hour. No sign-up fees, no minimum commitment, no surprises on the invoice.

WHY PAY MORE?

Typical MSP Contract

Locked in, whether you need help or not

Β£500+

/month

vs

βœ“ Criddle Computer Care
Remote support Β£29.99 /hour
On-site visit Β£49.99 /hour

Pay only for what you need β€” no contract, no retainer

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Same-Day

Remote Support

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28-Day

Warranty

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No Minimum

Commitment

Customer Reviews

What Our Customers Say

Rated 5 stars on Google β€” here’s what our customers have to say.

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“Very helpful and knowledgeable in getting my laptop screen fixed. From initial call to collecting the laptop back took only 48 hours.”

Susan Barkley

Google Review

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“Called for help with a files sync issue and was extremely impressed. They resolved the problem quickly and demonstrated extensive knowledge. Professional, efficient, highly recommend.”

Ollie Bennet

Google Review

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“Helped me with a suspected virus on my PC. The problem was fixed promptly, efficiently and professionally. Fees were reasonable β€” can only recommend Criddle Computer Care.”

Joelle Lynch

Google Review

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“Bradley is a considerate and knowledgeable professional. He is proactive, provides sound advice having listened to your requirements. I can thoroughly recommend.”

Toby Harding

Google Review

Serving Crawley & Surrounding Areas

Based in Crawley, we provide computer repair and IT support across West Sussex and parts of Surrey. Whether you’re in Horsham, East Grinstead, Horley, Haywards Heath, Burgess Hill, Redhill, or Reigate, we can help β€” either remotely or with an on-site visit.

See All Areas We Cover

Common Questions

Frequently Asked Questions

How quickly can you fix my computer?
Most software issues can be resolved remotely within a few hours. For hardware repairs that require parts, we typically complete the work within 2–3 working days depending on availability. We’ll always give you an honest estimate upfront so there are no surprises.
Do you offer on-site visits in Crawley?
Yes β€” on-site visits are available across Crawley, Horsham, East Grinstead, Horley, Haywards Heath, Burgess Hill, and the wider West Sussex area. On-site support falls under our Advanced Support tier at Β£49.99 per hour. We can usually arrange a visit within 24–48 hours.
What does the 28-day warranty cover?
Our 28-day warranty covers the specific repair or service we carried out. If the same issue comes back within 28 days of the original work, we’ll fix it again at no additional charge. It’s our way of making sure you’re completely happy with the work.
Do I need to bring my computer to you?
Not necessarily. Many issues can be diagnosed and resolved remotely β€” you don’t even need to leave your desk. For hardware repairs that need hands-on work, we can arrange collection and return, or visit you on-site depending on your location in the Crawley area.

Need Help With Your Computer?

Get in touch for a free, no-obligation quote. We’ll get back to you within a few hours.

Or WhatsApp us at 07356 295518